Don’t establish virtual teams until you’ve proven that you can successfully manage conventional ones.
Bring the team together—physically, in real time—at least at the beginning of the assignment.
Make doubly and triply sure that you’ve established clear objectives and procedures for the team—you don’t have the luxury of running into team members during the course of the day to clarify issues.
Megacommunicate—contact virtual team members every day.
If some team members work on more than one team at a time, forge alliances with their other managers.
Be extremely alert to potential conflicts when you check the team’s e-mail archive and when having telephone conversations with team members.